            |   (1)   |   (2)    
---------------------------------
(Intercept) |  11.834 |   11.011 
            | (8.535) | (11.704) 
     Raises |  -0.026 |   -0.033 
            | (0.184) |  (0.202) 
   Learning |   0.246 |    0.249 
            | (0.154) |  (0.160) 
 Privileges |  -0.103 |   -0.104 
            | (0.132) |  (0.135) 
 Complaints |   0.691 |    0.692 
            | (0.146) |  (0.149) 
   Critical |         |    0.015 
            |         |  (0.147) 
---------------------------------
          N |      30 |       30 
      $R^2$ |   0.715 |    0.715 
